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Licensed PH Physicians
Free Doctor Consultation
FDA-Inspected Facilities
Discreet Delivery (3-5 days)
Response Time
We typically respond within
24 hours
Support Hours
Monday - Friday
9 AM - 6 PM PHT
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Quick Help
How long does shipping take?
Standard shipping takes 3-5 business days nationwide. Express shipping (1-2 days) is available for ₱200 extra.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package with the courier.
What if I have a medical emergency?
For medical emergencies, please go to your nearest emergency room or call emergency services immediately. Our support team cannot provide emergency medical assistance.
Can I change or cancel my order?
You can change or cancel your order before it ships. Once shipped, orders cannot be cancelled. Contact us immediately if you need to make changes.
Need Immediate Help?
Check out our comprehensive guides and resources:
Department Contacts
General Support hello@metabolixph.com
Privacy Inquiries privacy@metabolixph.com
Legal legal@metabolixph.com
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